NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
Patients are requested to telephone for test results between 2pm and 4pm. It is the patient’s responsibility to contact the surgery for the results of any tests. Please do not assume that if you don’t hear from us, the test results were normal.
If your doctor or nurse carries out a test e.g. blood test or smear test, make sure you know how to find out the results. You may be asked to telephone.
If you want to discuss your results you will normally need to make an appointment although you may wish to consider requesting a telephone appointment rather than a face to face one – if you feel a brief discussion of your results is all that is required.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Specimens
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.