Using Accurx for Administrative Requests
If you need to contact the practice for any non-medical or administrative matter, please use Accurx.
Accurx is a secure online system that allows you to send a message directly to the practice. It’s the best way to reach us for routine administrative requests, as it helps us manage queries efficiently and ensures your message reaches the right team.
When to Use Accurx
Please use Accurx if you need to:
- Request a letter, form, or medical report
- Ask about a fit note (sick note)
- Check on a referral or update your contact details
- Request a summary of your medical record
- Ask a general administrative question
How to Access Accurx
You can access Accurx by selecting the “Contact Us Online” or “Admin Query” button or link.
Once you’ve completed the short online form, your request will be sent securely to the practice team.
Why We Use Accurx
Using Accurx helps us to:
- Provide a quicker, more consistent service for all patients
- Keep your information secure and confidential
- Ensure your query is handled by the most appropriate staff member
- Reduce waiting times on the phone